Complaints procedure

The complaint is allocated to a case executive who examines the complaint and makes an assessment as to whether it should be dealt with by the Equality and Anti-discrimination Ombud. You will be notified if the case cannot be dealt with it here.

	Making a complaint to LDO Questions and answers How to complain Complaints form Examples of complaints

	LDO makes an asessment as to whether the complainmay be processed The Ombud's confidentiality obligation Duty to inform Shared burden of evidence

The case may not be handled as a complaint. As far as is possible, the Ombud will provide guidance as to where the case can be directed (for instance, NAV).		or		LDO concludes that the case may be handled as a complaint

			Statement	or	Dismissal	or	Rejection

					Not legally binding

				The Equality and Anti-Discrimination Tribunal Legally-binding decisions

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Complaints procedure

Making a complaint to LDO

LDO makes an asessment as to whether the complainmay be processed

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